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Frequently Asked Questions

What is the dress code for events?

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We require upscale nightlife attire. This includes dress shirts, blazers, dress pants, and dress shoes for men. Women should wear cocktail dresses, elegant blouses with dress pants or skirts, and heels. Casual wear, athletic wear, and flip-flops are not permitted.

Can I get a refund for my ticket?

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Tickets are non-refundable unless the event is officially canceled or rescheduled by us. In case of cancellation, full refunds will be processed within 5-7 business days.

What should I bring to the event?

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Please bring a valid government-issued photo ID (driver's license, passport, or state ID). You must be 21+ to enter. No outside food, drinks, or substances are permitted.

What time should I arrive?

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Doors open 30 minutes before the event start time. We recommend arriving early as late arrivals may result in forfeited entry due to capacity restrictions.

Is re-entry allowed?

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No, re-entry is not permitted after leaving the venue. Please plan accordingly and ensure you have everything you need before entering.

Can I bring a camera?

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Professional cameras are not allowed. Personal phones are permitted for personal use, but please be respectful of other guests. By entering, you consent to possible photography or video for promotional use.

Contact Information

General Support

Email: support@scratchunleashed.com

Phone: +1 (555) 123-4567

Hours: 24/7

Event Inquiries

Email: events@scratchunleashed.com

Phone: +1 (555) 123-4568

Hours: Mon-Fri 9AM-6PM

VIP Services

Email: vip@scratchunleashed.com

Phone: +1 (555) 123-4569

Hours: 24/7

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